Data Center 
Services

Direct Line brings unparalleled experience in data center infrastructure design, build and managed operations, knowledge developed building and maintaining some of the world’s largest and most cutting-edge data centers in the world from multiple market segments. We deliver holistic IT designs and solutions that are scalable, flexible, resilient and cost effective, from concept through operations.

From Small IT Closets to Large Hyper-Scale Facilities

Direct Line can deliver the solution your business requires. With leading industry accredited experts in both data center and structured cabling design, Direct Line brings not just years, but decades of experience to the design table to deliver the ultimate production-ready data center. Vendor neutral solutions ensure the very best performance, efficiency and robustness as required by your operations. We support your business in all aspects of white space build-outs, including, floor layout, cabling distribution, power distribution, cooling efficiency, and much more.

Managed Services

Managed Services

Direct Line’s full range of managed services provide you with the 24/7 support and peace of mind your business needs without the additional expense of remote staff or delays in dispatching staff. We provide the following services:

  • Server support
  • Network support
  • A/V support
  • Agreed application support
  • Security systems support
  • Desktop support
  • Peripheral support
  • Data backup & recovery
  • Monthly maintenance
  • IT systems documentation
  • 3rd party liaison
  • Service management

The online customer portal Direct Line can provide is available 24x7x365 to help you:

  • Log new ticket(s)
  • Track ticket(s)
  • Update ticket(s)
  • And place comment(s)
Structured Cabling

Structured Cabling

Designing and planning a structured cabling plant system for your building, data center or office simplifies the management of moves, additions and changes, and provides you with a reliable infrastructure for data transport. This will simplify the majority of day-to-day administration headaches.

Your structured cabling system should ideally be designed in order to:

  • Align with business network resiliency requirements
  • Allow for additions, moves, and changes – quickly and easily
  • Allow for growth with minimal incremental cost
  • Accommodate a wide variety of hardware configurations and network topologies
  • And integrate with any computer and telephone system to allow for maximum flexibility

Network and cabling system documentation is generated graphically using Visio or AutoCAD. Direct Line can produce professional, full-color illustrations and documentation. These typically include logical network design, cable routing, user outlet referencing, circuit presentations, and cabinet elevations.

IT Racks and Cabinets

There are a number of factors to consider when choosing an enclosure, open frame, or rack design for your IT equipment. It is very common for some of these factors to be overlooked and this can be costly in a number of ways. Some of the major considerations are:

  • Security
  • Airflow management
  • Power distribution
  • Cable Management
  • Space availability
  • And scalability

Direct Line can provide a wide range of solutions and has experience consulting with clients on large scale data center projects. Direct Line works with clients and manufacturers to ensure that the functionality of your product suits the environment and maximizes the efficiency of critical systems.

UPS

UPS

Direct Line provides a wide range of UPS solutions, which are engineered to specific load calculations. An uninterruptible power supply (UPS) or battery backup is a device that maintains a continuous supply of electrical power to connected equipment by supplying power from a separate source when utility power is not available.

A UPS is inserted between the source of power (typically commercial utility power) and the load it is protecting. When a power failure or abnormality occurs, the UPS will switch from utility power to its own power source almost instantaneously.

While not limited to any particular type of equipment, a UPS is typically used to protect computers, telecommunication equipment, or other electrical equipment where an unexpected power disruption could cause injuries, fatalities, serious business disruption, or data loss. UPS units come in sizes ranging from those that will back up a single computer without monitor (around 200 VA) to units that will power entire data centers or buildings (several megawatts). Larger UPS units typically work in conjunction with generators.

Historically, UPS units were very expensive and were most likely to be used on expensive computer systems and in areas where the power supply is interrupted frequently; however, UPS units are now more affordable and have become an essential piece of equipment for data centers and business computers, but are also used for personal computers, entertainment systems, and more.